The simple and elegant way to make sense of your customer's voice, helping you to create more of what they love. Sign up to get free access to our preview release.
Shared workspaces in Voyce just got better!
In July we added the ability to invite your teammates into workspaces so you can collaborate your way through the Insights ➡ Problems ➡ Ideas/Solutions loop.
Now, to ensure everyone stays up to date with work being done, we've added workspace emails to the mix. When new Insights, Problems, and Ideas/Solutions are created, or when comments are posted on existing issues, team members working in shared workspaces will automatically be notified. An email will also be sent for feedback posted into any Voyce Feedback workspace.
We've also made a number of improvements to Voyce's interface to improve readability, and have removed free-text problem statements so that problems can be defined more quickly and consistently. Read the full post.
Voyce continues to evolve. Send us your thoughts in a quick email or leave us feedback using our private, anonymous Voyce channel.
Voyce
The simple and elegant way to make sense of your customer's voice, helping you to create more of what they love. Sign up to get free access to our preview release.
If you’re like most teams we talk to, you’re probably drowning in customer feedback and ideas for your product. Insights jotted down here and there, support tickets saved, survey responses in your inbox, and feature requests and bug reports bursting out of your task management tool of choice - it all piles up faster than you can process it. While having lots of feedback is great, it doesn’t help much if you can’t figure out what to do with it. The real challenge isn’t collecting feedback -...
Just letting you know about a couple of small improvements we've made to Voyce. You can now delete and rename workspaces to help avoid workspace overload. Look for the gear icon on the workspace card in the main list. Invited team members now see an improved New Member Welcome email. It's more readable and gives a clearer idea of the basics of Voyce, including how to get started with Voyce Feedback. Catch up on these and previous updates here.
We just released some small improvements to Voyce. They're pretty small, but we thought we'd tell you about them anyway. Why? We want you, our users, to know when Voyce moves forwards, that we're listening to what people are saying, and that we're transparent with what we're doing. And quite frankly, a huge post to share a massive suite of updates once a quarter might sound impressive, but no one will read to the bottom, and that's not the way we want to work. Ship early, ship often! Read...